Warranty Information

Our 30-Day, 90-Day, 1 Year Warranty:

Can the appliance be repaired or its parts replaced? 

If our technician comes to your home and it is an issue caused by the homeowner, there will be $50.00 service charge.

• If applicable, we will determine if the appliance could be repaired and /or replace parts. 

• Can we swap out the appliance with another?

• Does our inventory have a replacement appliance that is similar in size, cost and model? 

• If the appliance that is being swapped out has a higher sale price, the offset price will be paid by the customer. The Appliance Patch Store has the final determination of difference.

• If, and only if, we are unable to repair or replace parts and/or swap out, we will reward a full refund.

Under our warranty we do not cover the ice/water dispenser or any lines associated. We strongly suggest new lines installed before use, as the previous owner may have contaminates/hard water preventing optimal use.

IMPROPER INSTALLATION and USAGE

The Appliance Patch assumes no liability for parts or labor coverage for component failure or other damages resulting from improper usage or installation or failure to clean and/or maintain product as set forth by manufacturer. A fee will be assessed if the technician concludes the consumer is at fault. A fee for parts and/or labor may apply a $50 minimum charge.

IMPROPER ELECTRICAL CONNECTIONS

The Appliance Patch is not responsible for the repair or replacement of failed or damaged components resulting from electrical power failure, the use of extension cords, low voltage, or voltage drops to the unit. A fee for parts and labor may apply $50 minimum charge.

REFUND POLICY

Refunds within thirty days of sale are at our discretion. Please contact us at appliancepatch@gmail.com for furtner questions on our return policy.

DISPUTES

In the event of a dispute, you agree to attempt to resolve the dispute by contacting us at appliancepatch@gmail.com or by calling Greenville location (616) 894-0878 or Plainwell (616)265-4414 prior to taking any other actions. Failure to contact us to attempt a dispute resolution prior to taking any other actions will result in a breach of this agreement, by vou. Any resolution to your dispute will be considered by us in good faith and you agree to abide by our decision.